Intro: When anyone visits any famous hotel or restaurant then many times they get the idea in their mind that the services are so good only because of the staff, food is so delicious only because of the chef but they don’t know about that important face who deserves all the praise. But what happens is that they all forget the person who runs the kitchen properly, he may not cook but without him, there are many problems in cooking. Even if he does not serve food to the customers, this work can remain incomplete without him. The kitchen porter is a hidden person who is confined to the four walls of the kitchen but he is the hero who gives the fastest service to the customers of the restaurant. Let us know further how he satisfies the customers without communicating with them.
Ensuring a Clean and Safe Kitchen Environment:
It is the responsibility of the kitchen porter to keep the kitchen clean and accident-free so that the food being cooked is free from any kind of risk. They always clean the cooking equipment very cleanly so that there is no compromise in the quality of the food. This attracts customers to the restaurant but whether their experience will be better or not also depends on the skills of the kitchen porter.
Supporting Efficient Kitchen Operations:
The job of a kitchen porter is to run the kitchen properly and keep all the ingredients in good condition by paying attention to every little thing. Doing this helps the chef and other staff to provide better services and customer experience. Whenever the kitchen runs at a fast pace, food can be made available to the customers quickly.
Minimizing Service Delays;
In any commercial restaurant, if customers have to wait for a long time for their food, it is natural to create a negative impression. The kitchen porter proves this wrong by cleaning every piece of cooking equipment in the kitchen with the chef as quickly as possible so that the food is cooked quickly and with full taste. In this way, customers get a positive experience, which allows them to show interest in the restaurant again.
Upholding Consistency in Food Quality:
Taste and hygiene in food are the best ways to enhance the customer experience and make them feel satisfied. Cleanliness in the kitchen, checking the availability of ingredients like vegetables, spices, juices, etc., and replenishing the stock before the need arises ensures the quality of the food. When a customer feels he is enjoying freshly prepared food, his confidence in the restaurant’s services increases.
Conclusion;
Kitchen porters may not be the face of a restaurant’s success, but they play a very important role. Even though they are kept away from the public eye, they do everything from cleaning the kitchen to ensuring that customers get the best experience, which is why it would be a mistake to ignore their importance in any way. Whenever you visit a reputed restaurant or a simple restaurant, always keep in mind that it is not just the hotel staff or the chef who is giving you the best services, there is also a kitchen porter behind them who makes them look better in front of you and enhances your experience.
